Returns & Exchanges

At Decofurn Furniture, we want you to love your home, which is why we offer a straightforward 14-day return policy for items in their original condition and packaging. Whether a piece doesn't fit your space or you have simply changed your mind, we are here to help you find the perfect alternative.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal within 14 days of delivery to request a Return Authorization number.

• 2.
  Prepare the Item

  Disassemble the furniture if necessary and place it back into its original protective packaging to ensure it is not damaged during transit.

• 3.
  Schedule Collection

  Once approved, our logistics partner will coordinate a convenient time to collect the item from your residence, or you may drop it off at a local warehouse.

• 4.
  Inspection and Refund

  After our quality control team inspects the returned item, we will process your refund or store credit within 7 to 10 business days.